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1.4 Based on 39 reviews
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  • Customers like
    • Getting my roof done 1
    • Lady that sold me my lemon 1
    • Nice people 1
  • Customers don't like
    • Threats 5
    • Constant phone calls 4
    • Unprofessional 4

My daughter who has just recovered from breast cancer, a car wreck and just gave birth to a baby girl, has not been able to work for a while she got behind in her mortgage payments. She begged Vanderbilt to refinance they always said no. They harass her me, her disabled 64 year old mother who is occupying the trailer, they stick notes on the door, knock on both doors, stuff mailboxes with notices.Vanderbilt said they do not care she was in a car... Read more

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They are nice untill you get in their place. Its Vanderbilt that are rude and greedy. Dont care if a person is battling cancer. Will live or die. This company is like a loan shark. I say stay away from them

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I would like for someone to contact me at louisslaydon@gmail.com to discuss issues that surround fraud committed by Vanderbilt Mortgage Company . I promise you would be shocked at the way this mortgage compant gets away with ripping of the elderly and disabled . I have caught them on a three way phone conference making false statements to a lender with the Credit Bureau listing in on a third line . Vanderbilt knew they were in a phone conference... Read more

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I have power of attorney for my mother who has been a victim of fraud by Vanderbilt Mortgage company. Vanderbilt Mortgage has made false statements to the credit bureau against my mother and has refused to Modify her loan after the sole borrower my father had passed over a year ago. What can my mother do about the way Vanderbilt has made false statements against her and refuses to modify the loan after my father has passed . Before my father... Read more

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I had to have a new roof put on my home,Vanderbilt was the mortgage co, that holds the title. My ins co paid for damages but I had to send the check to Vanderbilt, 1 contractor would not do bussiness with me, the check was put on hold in an account at Vanderbilt, till I sent all pictures of damage and contractors quotes. Finally got a contractor that would do the work with stipulated payment and Vanderbilt sent me the money to pay contractor. I... Read more

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My husband purchase a home in 2013. We have had nothing but headaches from Vanderbilt, high interest with rising payments. And the balance never going down. There need to be something done about this mortgage company. Read more

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I have been with vmf since 05 and have had nothing but trouble with the high interest rate and payments. My mom passed away last october to cancer that is why i took a pay cut and job change to stay close to her. Got behind on payments now foreclosed on and fixing to be evicted with no remorse from vmf.

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Vanderbilt sold ma piece of *** mobile home. I owe more than it's worth.spent *** loads fixing floors windows and roof. Can't wait to pay this piece off so i can make it my mission to campaign against Vanderbilt Clayton for fraud and defective homes. Also Home first insurance sucks they don't cover anything.

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I have also, had the same problem with my payments going up. I bought a new home from Freedom Homes in Ashland, KY. PLEASE STAY AWAY FROM THERE!!! They hired a "contractor" with MY money. My house is sinking on one side (the house is only 4 years old) they keep telling me its not but, when you can't see the pads the house is sitting on and the bricks are half way in the ground I think we have a problem. I'm not a contractor but, I do have some... Read more

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This company is a joke. They make me cry everytime i talk to them. They are rude, unprofessional, and downright degrading. They have no concept of money managing.

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