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  • Lack of professional work1 votes
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  • Mar 02
  • Loans and Mortgages
  • Charlotte, North Carolina
  • Mortgage
  • 24
  • REVIEW RATING 4/5

Called vanderbilt mortgage and stated to the customer service rep that i needed a week to get last payment in so i could get the title - when I explained I didn't have the funds was told i'd need full payment today to avoid fore closure - they told me after 30 days they could foreclose -on a last payment ????? The lady I dealt with (Amber) was super rude and her supervisor basically stood his... Read more

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  • Feb 27
  • Loans and Mortgages
  • Bristol, Florida
  • Mortgage Interest Rate
  • 29
  • REVIEW RATING 3/5

Vanderbilt wouldn't cut the interest on the mobile home if not paid for they will take my family land it's at 8% and they are stealing land from their customers.They say the land is up for cu lateral and they can take it if mortgage isn't paid in full harassing customers that can't pay them 580or 596 and up . They call all family members numbers they know they are are unprofessional and have... Read more

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They lose your payment so they can get the late charge, I told the rudest people no it didn't get lost in the mail y'all do this on purpose it was mailed a week and a half ago if anyone every borrows money Dont use Vanderbilt they are total *** and read on and see the other reviews. Add comment

Absolutely the worst company I've every had any dealings with Add comment

So, Vanderbilt told my husband that they will not give us the money that we have paid monthly towards our property taxes because we haven't owned the home a full year. Has anyone else come across this issue? Add comment

  • Feb 16
  • Loans and Mortgages
  • Cookeville, Tennessee
  • Home Mortgage
  • 132
  • REVIEW RATING 4/5

My name is Mike and I live in Tennessee. My fiancee` & I met in Sept. 2014 and are engaged to be married this fall. We went looking at some local Clayton Homes dealers. When we filled out the finance application, we were contacted by Chris at Vanderbilt who told us our payments would be over $600 per month. This is for JUST the home my fiancee` already has land and it is free & clear!... Read more

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  • Jan 28
  • Loans and Mortgages
  • Billing Department
  • 1
  • 1
  • 116
  • REVIEW RATING 4/5

I just purchased a home land from these people and they are lacking professional responsibility, They lost my loan? A person quit and they don't know where my file is? They haven't been able to send me my payment book or a bill for my first and second home payment because of these excuses? Looks like Vanderbilt needs to start understanding there is no excuse for late paperwork and not sending... Read more

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  • Jan 15
  • Loans and Mortgages
  • Washington, District Of Columbia
  • Mortgage
  • 3
  • 3
  • 155
  • REVIEW RATING 5/5

My mom has a contract with Vanderbilt. In Oct 20 2013 she had a stroke. Vanderbilt harrassed her constantly. It took awhile for me to obtain power of attorney to handle her affairs due to the nature of her illness. Competency comes in to play with patients of strokes. I wasn't able to pay her mortgage myself. It was late but not by months on by 1 week and 5 days. I had to gain access to her... Read more

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  • Dec 30, 2014
  • Loans and Mortgages
  • Richmond, Virginia
  • Home Mortgage
  • 2
  • 2
  • 271
  • REVIEW RATING 4/5

I called to check on deferring a payment. The customer service person asked me what the problem was. I told her I spent a little too much at Christmas and needed to pay it off. She said "We don't defer payments due to Christmas. Christmas comes every year". I guess this company doesn't care about families. I have three grown children and nine grandchildren. I also have my sister I look... Read more

Was this review helpful? 1 3

we bought a mobile home that had been reposed and they owed the land owner land fees for 3 months they told us they was going to pay it and a month later they still have not sent payment so we can move the house we own until the pay the land owners so im really getting frustrated.. Add comment

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