I have been a customer of Vanderbilt Mortgage since 2002. I have always had excellent customer service each time I have ever had a reason to call.
No matter what department I have been transferred to, the agent has always been knowledgeable and extremely courteous and today has been no exception (Thank you Tom!! and to all of the other reps that have helped me thru out the years!!). Their website is also very informative, I love the mortgage calculator, where you can find out how much extra you can pay on the balance to pay hour mortgage off sooner. I don't understand why anyone would ever give this mortgage company a bad review.
I would highly recommend them to anyone!! Thank you VMF!!
Product or Service Mentioned: Vanderbilt Mortgage Customer Care.
Reason of review: Good customer service.