In 2007 my first home burnt down on my 1yr wedding anniversary. My husband & I both had good jobs and was able to get financed for a new home with Vanderbilt.
We moved into our home 1 week before christmas and then 3 weeks later, my husband was laid off his job(jan.2008). Vanderbilt refused to help me with anything. Very rude customer service people and they even sent someone out to my home. I asked for help before I got too far behind and nothing, then I was put out of work (the only income in the household) on shortterm disability due to 7 surgery procedures and Vanderbilt still did not care.
I am only 29 with a husband that cant find work and a 6 year old child, I had to file bankruptcy to try to just save my home and they are still not willing to help...they say they are privately owned so they dont have to go by federal modifications..they say it is up to them.
Warren Buffett(one of the richest persons in the world) has ownership in this company - Have a little compassion people! There are people out here that really want to keep thier homes and is working very hard to make it in these times!
Review about: Vanderbilt Mortgage Customer Care.