filters
state:
Show
city:
Show
product:
Show
My brother pass away 6months ago and Vanderbilt was tcontact of his death has the death certificate and wanting a family member to assume the debt. We live in other states and no family member want to assume the5debt and have told them and will like the home to be...
Read more
1.0
#1246571
Reply to reviews
I have tried to contact this company 3 times since the first of 2018 and it says on their web site they will return calls/emails within 3 business days. It's been 3 months and still no reply!! This shows poor business ethics and I guess they think they have cornered...
Read more
Anonymous
Ed Bruce 540

I'm not going to disagree with you. Called about refinancing my loan. Have been with them for almost 20 years. Talk about rude! Would never use them again or recommend them.

#1209899
Reply to reviews
we were to put it bluntly screwed out of our home by this company at first we made our payments on time an every time we turned around they were going up on our payments so of course it got to were we couldnt pay for it so i say if u by a home from clayton homes an...
Read more
#1200152
Reply to reviews
Show

Vanderbilt Mortgage - Never ever do buissness with these crooks

My husband lost over 3000.00 dollars to Vanderbilt and they're ways and he is a minester wtf these people need to be stopped these are theiving pirates
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1195123
Reply to reviews
I have been spoken to like I was trash by female employees at Vanderbilt mortgage over having late payments. I asked if I could get my mortgage date changed to coinside with the time I receive my social security check, which is the 3rd Wednesday of the month. I was...
Read more
1.8
#1195096
Reply to reviews
Vanderbilt is my finance company I have had problems with them sent day one. My payments have gone up and down.They had my land in with my granddad I was paying his land taxes in with mines.I GOT MONEY FROM A FOUNDATION CAUGHT UP EVERYTHING A COUPLE MONTHS LATER I...
Read more
Anonymous
Taborhb

This is so true we bought a breeze ll 2 years ago they keep going up on our payments and did not give us a good warranty everything is falling apart took my last savings I had...

1.2
I didn't like
  • I dont like anything about them
#1183889
Reply to reviews
My story begins in the Summer of 2011. I was on a timeline, so I made a decision based on speed and bought a doublewide mobile home from Clayton Homes. I was told that they were looking at several mortgage options. Later I found out that the only company through which...
Read more
#1174315
Reply to reviews
Show

Vanderbilt Mortgage - Mortgage hikes

I did a mortgage refinance, my payments have increased 4 times in 5 months since doing it. I made one payment for the amount of refinance, before it jumped back up. I now have to pay them almost 20k back when I sale my home for nothing. I keep calling for an explanation, every time I call I am told someone will return my call. This is ridiculous. I will be reaching out to the BBB next.
1.8
Details
Billing Practices
Customer service
Interest Rate
Reliability
Staff
Website
#1174134
Reply to reviews
Show

Vanderbilt Mortgage - Confirmed Payment

I called to verify receipt of payment and extension and finally after six months i received extension after messing up our credit score with the late payments.
5.0
Details
Billing Practices
Website
#1157872
Reply to reviews

Contact Vanderbilt Mortgage

Mailing Address:
Vanderbilt Mortgage and Finance, Inc.
PO Box 9800
Maryville, TN 37802
Phone:
(800) 970-7250
More
I need to find a home. Due to financial issues in the last two years, I lost my "regular" home to foreclosure. I was my mom's caregiver which included helping with her meds; sometimes up to $600-700 per month. My mom, my aunt and my brother have all passed this year...
Read more
1.0
I didn't like
  • Contact person was condesending while speaking on the phone
#1156979
Reply to reviews