Vanderbilt Mortgage Reviews

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My husband and I are now added to the list of everyone that has posted here against Vanderbilt. I'm not going to use up the few words allowed by explaining how they are and how they treat all of us. I am putting this out here so that if anyone wants to join me, and...
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124 comments
#1768985

I am interested in a class action lawsuit against vanderbuilt. Anyone know hownto start it.

I have a roof about to collapse and i sent them the two party check. But they are refusing to release it till i pay my past due amout of 1200 the check is 5000.

My family and i are leaving in a home that is about to have a roof cave in and. They dont care.

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ID
#272987 Review #272987 is a subjective opinion of poster.
Location
Loris, South Carolina
Loss
$88

Crooked sons of ***

When we bought our home the sales place told us vandy (as they called them) was the best for turn key setups. We put up 5 acres and the house. We had trouble from day one. Most of the work was in house and substandard. When we complained about it we were told it was paid for and we had no recourse for things like two truckloads of rock never delivered and plumbing leaks. Vanderbilt was all rude, pushy people. After my wife died I had to file for bankruptcy. Vanderbilt sold the house and 1 acre for what was owed, then profited from the other acreage. Then tried to get more money for damages where they took so long to sell the place. Crooked, crafty evil company.

User's recommendation: Stay far away from these lawyered up thieves.

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ID
#2680417 Review #2680417 is a subjective opinion of poster.
Location
Alcoa, Tennessee
New Reviewer

Praise

I talked to Jamie today about my finances, and she was professional and intent with her questions about my current situation. I highly commend her for her listening to my situation.
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1 comment
#2041794

Every thing has been resolved. No more problems.

All employees were helpful. Thank you for your concern

ID
#2651326 Review #2651326 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Preferred solution
Help
A friend wanted to sell their property and since they had their mortgage though Vanderbilt we went through them to take over the payments. Our friend had paperwork showing exactly how much was left on their mortgage. Yet Vanderbilt said it was 6k higher. We say fine....
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ID
#2499052 Review #2499052 is a subjective opinion of poster.
Location
Victoria, Texas
Service
Vanderbilt Mortgage Loan
Cons
  • Rude customer service

Because Vandebilt was looking for me, the cell # you can contac me is 918113****

Waiting on vanderbilt explanation or issue on this account 100****

User's recommendation: None rigth now.

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ID
#2294238 Review #2294238 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Because Vandebilt was looking for me, the cell # you can contac me is 918113****

I dont know why vanderbilt try to contact me ,im in Mexico but vanderbilt can give any information to brother Enrique cell #252 525 ****
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ID
#2292536 Review #2292536 is a subjective opinion of poster.
I have lived in my current place since 2014. I did not start having issues with VMF until after my sixth brain surgery in 2017, my second one since moving into where we are in 2014. Have called them on several occasions and explained to them that I had just had my...
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ID
#2197966 Review #2197966 is a subjective opinion of poster.
Location
Seneca, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Credit pulled after I told them NOT to

Update by user Sep 01, 2020

Not quite resolved, but I spoke with a very helpful person, Craig, and he outlined who I needed to email and what that person needed to get this resolved.

Original review posted by user Sep 01, 2020
I was told I needed to complete an application in order to get their rates. So it was a Sunday evening and I did so. I did not want to make the long drive to the property if the rate was too high. So, I called on Monday and was told the rates. I advised Chris to withdraw my application. Not long after I received an email and was told they were processing my application. I emailed them back and told them NOT to pull my credit. They did anyway! I called back and reached Chris again, who said Leticia was the manager of that department, and he would leave a message for her to rectify it and at my request email me what she did. I have yet to receive a response.

User's recommendation: do not go here -- rates are too high, don't communicate with customers.

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ID
#2146004 Review #2146004 is a subjective opinion of poster.
Location
Alcoa, Tennessee
Cons
  • Bad service
  • High interrest rates
Preferred solution
Notify all three bureaus to remove the inquiry as it was done in error
New Reviewer

Scammed

Vanderbilt Mortgage - Scammed
Update by user Aug 07, 2020

I have reached out to the company but they're slick.

Original review posted by user Aug 07, 2020
As a 30 plus year journalist I hate to admit that I neither vetted Windows USA nor Vanderbilt Mortgage. Everything was handled over the phone. I simply wanted new windows for my home. The amount was financed through Vanderbilt which I have since learned will quote you one interest rate but change it to one higher. May both companies rot in *** If there's a Class Action lawsuitDo out there, I'm in!

User's recommendation: Stay away from both companies! They work in tandem.

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ID
#2103917 Review #2103917 is a subjective opinion of poster.
Service
Vanderbilt Mortgage Mortgage
Pros
  • Well skilled at making it sound good
Cons
  • Change the terms of your deal
Loss
$800
Preferred solution
Give me the 10% interest rate I was promised. Period.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Aug 07, 2020

Was not resolved

Original review posted by user Aug 07, 2020
When you buy homes from Vanderbilt when they close on the loans they won't tell you the whole details and you don't know what kind of home you got and what you'll have to pick till after you get it pulled in and set up they will threaten you on the...
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ID
#2103837 Review #2103837 is a subjective opinion of poster.
Cons
  • High interrest rates
  • Rude customer service
Preferred solution
For public view only
New Reviewer

Unfair placement of insurance

For many years this company has tried to force their property insurance on me and my Dad. Ive been with the same insurance company for over 5 years. First they said it wasnt enough insurance coverage. We reside in a low risk flood zone and they wanted us to purchase flood insurance stating that we were in a high risk zone. They placed their own assurant insurance and added it to my house note. Forced flood insurance on us. Changed from 650 to over 850. 200 plus increase for us on a fixed income. Can a class action be sought. They have cause immense undue struggles and unrest.

User's recommendation: Find another source of funding.

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ID
#2086696 Review #2086696 is a subjective opinion of poster.
Service
Vanderbilt Mortgage Home Loan
Cons
  • Harassing
Loss
$1000
Preferred solution
Let the company propose a solution

TERRIBLE COMPANY!!!! RUNNNN AS FAR AWAY AS POSSIBLE FROM THIS COMPANY!!

This is one of the most dishonest companies I have ever seen in history period!! I could write a book, the list could go on and on. I never seen suck a non-caring group of people in my life. Anyone looking to work with this company, please do me a favor and DONT!!! They do not care anything about their customers at all. I feel sorry for those that may have hardships and trying to get them to work with you, because they will not. Your payments better be on time each month, because they will harass you all day every day.

User's recommendation: NOOOOOOO!!!!!!!!!!!

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ID
#2077468 Review #2077468 is a subjective opinion of poster.
Location
Cincinnati, Ohio

Website .

Wont accept password if pmt is late. Also, will not change due date if needed if you are on disability.

User's recommendation: Will not let u refinance with them.

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ID
#1982000 Review #1982000 is a subjective opinion of poster.
Product
Vanderbilt Mortgage Website
Cons
  • Website wont let me log in if pmt is late
  • Ins wont pay
Preferred solution
Fix the website or stop shutting me out of paying if pmt is late

Bad and dishonest company

Just don't deal with Vanderbilt or you will be ripped off!!!

User's recommendation: Check with BBB before dealing with them.

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ID
#1907179 Review #1907179 is a subjective opinion of poster.
Cons
  • Scandleslies to get consumers to sign originated loan forms
  • So many compliants
  • I dont like anything about them
Preferred solution
be honest

Bad service

This company is crooked, taking advantage of people when they are at their worst. Going through a divorce and needing a place for my two children and myself I fell for their lies.Please do not have anything to do with this company. I'm a Christian ,and I always believe you do someone wrong it will come back to you ten times worse.I am looking forward to them getting theirs!!!

User's recommendation: JUST SAY NO!!!!!!!!!!!!!!!!

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ID
#1907160 Review #1907160 is a subjective opinion of poster.
Location
Corbin, Kentucky
Preferred solution
Do the honest thing
New Reviewer

Because of feelings like y’all is not concerned about the customer”s

Here is Coronavirus going on , people die and sick families members, friends, coworkers etc ......... yall worried about payments still making arrangements till we get over this crisis its sad.
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1 comment
#1872739

Theu are trying to take our home we have been out of work due to covid 19 they don't care we will be homeless this time next month

ID
#1896228 Review #1896228 is a subjective opinion of poster.
Location
Smyrna, Georgia
Preferred solution
Apology

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