Vanderbilt Mortgage

A friend wanted to sell their property and since they had their mortgage though Vanderbilt we went through them to take over the payments. Our friend had paperwork showing exactly how much was left on their mortgage.

Yet Vanderbilt said it was 6k higher. We say fine. They break it down for us and ask for a down payment. We were initially told that is not required.

But fine. The agent told us what our monthly payment would be and it was higher than we liked with a ridiculous rate but again, fine. Lets get this over with. Then we get a letter in the mail with the ACTUAL monthly payment PLUS a demand for a higher down payment.

The letter also shows the remainder on the mortgage is even higher this time. So its gone up three times, the down payment has gone up twice, and they were just dishonest about things from the start. We just pulled the plug then. After weeks of back and forth and paperwork and sending down payments we just were done.

I dont trust this company and would never ever do business with them again. Our friends who were selling their property were also so disgusted.

They also spent ages on the phone with these people asking why they were making things so difficult for us. Stay away!

I have lived in my current place since 2014. I did not start having issues with VMF until after my sixth brain surgery in 2017, my second one since moving into where we are in 2014.

Have called them on several occasions and explained to them that I had just had my second brain surgery since moving in to the property and that I needed to get a new place before I suffered a permanent injury or worse. We had our place on the market for over a year and it would not sell, so I contacted them about renting it out because I could no longer stay here safely (since I was now permanently on a walker). They told me that I could not do that, and I was basically stuck if I was to die because of their unwillingness to work with us, it was too bad! Fast-forward to 2020, I had my third brain surgery (7th such surgery, lifetime) since 2014 due to the issues in the trailer and around the trailer.

We recently put our place back on the market and are waiting for it to sell. We applied for mortgage for the new place and less than 24 hrs after submitting the application, they turned it down! Not because of credit scores or anything like that but because my husband works for DoorDash.....after losing his job of three years in early May. They claim he is an independent contractor and has not been doing it for 2 or more years, yet he makes more now than he did working at his former employer.

I have been told that if I have to have another such surgery (any time in the near future), it could kill me!

I know he may be an independent contractor but if you have the documentation to back up the numbers used to apply for the new mortgage and have people interested in buying your place, WHAT THE *** If I did not need a mortgage to get into a new place, I would leave this place and let it rot, but unfortunately, I do. What they are doing is criminal.....because I have tried to work things out with VMF, they refuse to do anything to help in this situation.