I bought my home in 2005 with help from my mom. I was separated at the time and was looking for a new home. Thanks to problems with my spouse, my credit to say the least is totally ruined, so my mom agreed to co-sign. At the time I was told that was perfectly acceptable because I would be making the payments and that after one year, it would change to my name.
I got a repoed 72 x 32 for 58,000. I worked with them because being on my own, I wanted to make sure that I could handle the payments along with everything else. We finally settled on 15 years with my payments being 650 a month. I was good with that. My first pmt was 3/2005 and i finally got my home in May 05 - yes 2 months later. Not only that, they said i had 30 days to contact them with any problems and that they would be liable for them. Well, the first problem was that no one ever came to do the leveling which should have been done when it was first placed right? It wasn't. So now all the repainting they did has cracks all in it and I guess the repair work that was done in one of the bedrooms due to a leaking roof and bathroom is coming apart too.
About 6 months ago, my mom had a stroke and since i'm the one that takes care of her, I took a leave of absence from work because i was missing so much going back and forth to the hospital. I called the Clayton homes where I bought my place and told them that I would be late on my payment because i was going to miss a paycheck or two. They said they understood and would work with me to keep things going. I'm not trying to get away without making payments, i just wanted to let them know - they'd be late. Well, when my second month's payment came due, I was still one week away from making my 1st late payment and i got a call from Vickie A. (@ Vanderbilt) I explained what was wrong and she said that it was a personal problem and not hers and that i had 24 hours to make both payments or she would start the paperwork to take my home. I begged and pleaded with her to at least take one payment and she finally agreed to let it go since i technically still had 3 days before the 2nd pmt was late. Well it happened again like 3 months later. She called and said that she was starting the paperwork and that I had 24 hrs to pay in full. Not only that, she had already mailed a letter to my mom and said that since we were having problems that she would be willing to put our home up for sale and that all we had to do was move out! My mom was finally back at home and took a phone call from her as well. She literally yelled at my mother and told her that she didn't care about her illness and that she needed to either pay in full (again one late and one current due in like 2 days!) or else! My mother is 80 years old - this woman was an absolute viper. I had just been reinstated at work and was getting back on my feet and so much for Vanderbilt advertising that they'll work with you - they tell you that and then stab you in the back at the same time!
Meanwhile, my payments are getting higher and higher and while my 3rd year renewal is coming up, according to Vicki A, they may not renew because i was late several times too many - even though i'm now doing all right. She says that they may just ask for payment in full or sell my home! I know that I'll end up finding some other mortgage place - but i just can't get over these hateful people!
ml - brownsville, tx
Monetary Loss: $58.