My dad and stepmom bought a home and Vanderbilt Mortgage is their mortgage company. Since my dad got the house he has always made his payments, lately my mom has been very very very sick and my dad is working overtime to make extra money because of medical bills.
With my dad being so busy he sometimes forgets to drop off the Mortgage payment so sometimes he pays it 1 or 2 days late. But he always pays it!! My dad and mom have told Vanderbilt over 100 times that my mom is sick and she is home all day and my dad is at work until 5pm at least every night so dad and mom both told them over 100 times do not call until after 5 pm because my mom can't handle the harassing and she has nothing to do with them because she is not on the account. It has gotten so bad that my mom has been crying all the time because they call and threaten her all the time.
She is not on the paperwork so they should not talk to her about it anyways but they keep calling her, and sometimes it's over 30 times a day when they know dad is at work and that they have been told to call his work if it's before 5pm.
What can I do to stop them from harassing and threatening and making her literally going crazy???? SOMEONE PLEASE HELP ME MAKE IT STOP, THE STRESS OF IT ALL COULD KILL MY MOM!!!!