My mom has been with Vanderbilt for 17 years. My mom is a single parent working her butt off, but whenever it comes time to make a payment to Vanderbilt, they call right after the payment date if a payment hasn't been made grilling my mother with questions and yelling at her.
They have been demanding money the day after the due date. A few of the workers are good about it, but there is that one witch that always causes a problem.
My mom always gives twenty dollars extra just to cover the next payment. There was also a time where they took out double the amount that was suppose to be taken out and they blamed it on my mom for doing that, which we have a copy of the actual amount that was suppose to be taken out.