Product: Vanderbilt Mortgage Customer Care Clear all filters (0 of 23 reviews match)
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My brother pass away 6months ago and Vanderbilt was tcontact of his death has the death certificate and wanting a family member to assume the debt. We live in other states and no family member want to assume the5debt and have told them and will like the home to be...
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1.0
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Vanderbilt Mortgage Customer Care
#1246571
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I have tried to contact this company 3 times since the first of 2018 and it says on their web site they will return calls/emails within 3 business days.It's been 3 months and still no reply!! This shows poor business ethics and I guess they think they have cornered the...
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Anonymous
Ed Bruce 540

I'm not going to disagree with you. Called about refinancing my loan. Have been with them for almost 20 years. Talk about rude! Would never use them again or recommend them.

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Vanderbilt Mortgage Customer Care
#1209899
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Vanderbilt Mortgage Customer Care Review

I know that certain employees at Vanderbilt bolt mortgage are unscrupulous and they lie. They do not have right to give to give important information to give information out to individuals. On April 13,2017 they gave someone information without my authorization.
1.0
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Vanderbilt Mortgage Customer Care
#1034623
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Vanderbilt Mortgage Customer Care Review

Got home financed and had no land so i left home with company. Paid $23000 and received title with a overpayment but never got home. They had moved and never told me. Kept taking payments through mail. When they were contacted they gave number after number and no help. So im in on this if serious. kimberliezeichert@gmail.com
1.0
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Vanderbilt Mortgage Customer Care
#1021379
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Vanderbilt Mortgage Customer Care Review

they talk to you nasty . not giving you a chance to talk. my home hasnt been fixed intbe 3 yrsive neen here . floors poping up ceiling fallen. w&en icall corporate they say they dontcare but i was promised to have this fixed. id like to sue them the dream housr is a nightmare i cant talk to them they make me feel like a 3 year old
1.8
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Vanderbilt Mortgage Customer Care
#1015338
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Vanderbilt Mortgage Customer Care Review

Rude harassing will not work with you during a finacial hardship just wanted an extenison on 1payment and was sent an 6 page appliacation wanting to know life history as if i was trying to get *** mortage i refused to fill it out wanting to know way too much of my personal business worst company i ever seen!
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Vanderbilt Mortgage Customer Care
#975020
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Vanderbilt Mortgage Customer Care Review

I was going through a divorce, have two special needs children, deaf child, an autistic child, in school at the time then two more children before those. I was two months behind. They gave me no options but to pay. They would not work with me, made no accommodations for me, it was my first home. Wish I never signed a loan with them.. Heart broken, and credit disaster.
2.4
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Vanderbilt Mortgage Customer Care
#944203
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purchased this house in 2011 it was a 2012 it took them a while to set it up they had to redo the ceiling in the living room where it caved in the foundation is cracking this house is over priced too much a month they don't want to work with you on nothing I had...
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1.0
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Vanderbilt Mortgage Customer Care
I didn't like
  • Payments to high
  • Dont want to work with you
  • Trying to tell you what you need to do
#944075
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Vanderbilt Mortgage Customer Care Review

Absolutely law breakers, unprofessional, worst mortgage company ever! Buyer beware! They will *** over in a heartbeat, break privacy laws, will give the worst run around on phone calls ever! Lawsuit after lawsuits!
Latham, Ohio
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Vanderbilt Mortgage Customer Care
#939684
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Yes, Put us on your lawsuit list.(evanssgf264@gmail.com) We are so disgusted with this company.They are so rude and nasty when they call you and they will call you multiple times in one day to harass you. We had to put down a reference person and phone number when we...
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1.0
Bulls Gap, Tennessee
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Vanderbilt Mortgage Customer Care
I didn't like
  • Lack of professional work
  • Threats
  • Argumentative
#928909
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