Vanderbilt & Clayton homes just lie to people, set them up to use their mortgage company, & harass customers. You identify problems when the house is set & they never take care of the issues but sure harass the *** out of you, family, friends for payment.
Make threats, lie, lie some more! I refuse to make payments on/by 1st of month because they didn't uphold their agreement. I was told they would re-level the house at 1yr if needed at no cost to me--11 yrs later & no go. I have 1 payment of "fees" that I refuse to pay until they answer me about my complaints.
It took them 3 years to add these fees to my account.
When they added the fees, it just showed up with no explanation.
Product or Service Mentioned: Vanderbilt Mortgage Customer Care.
Reason of review: Poor customer service.