Vanderbilt Mortgage - Wants me to collect for them
Vanderbilt keeps calling me to contact my neighbor for them, essentially asking me to work for them for free. Why would I want to do that.
We live in a Clayton Park. Let the management talk to him.
I agree with others who have complained about Vanderbilt. For the past 12 years I have been paying 14%, way before the adjustable mortgages when up. After the first year they contacted me about refinancing (higher payment, shorter term).
Yet, when I called them later, I was told they are not refinancing.
My final complaint is that their website will allow to make a payment but not find out what your balance is. They are currently asking customers to try out a new system by submitting their account number and social security number (!) on a page that is not secure!
Mary in Texas